Light Replacement
at Shottenkirk Toyota of Quincy

I can’t say thank you enough to Aaron Peters and the staff at the Shottenkirk Toyota location in Quincy, IL. They helped me navigate a crazy situation with Toyota Financial Services and my insurance company. My car was in a hail storm and received significant damage, but was still drivable, however the insurance company deemed it a total loss and wrote me a check. That’s where the nightmare with Toyota Financial Services began. For over two months I attempted to work with Toyota to pay them for the car, but I was getting nowhere. I called Shottenkirk as a Hail Mary, hoping they could somehow help, and that’s when I met Aaron Peters. Not only did he and the rest of the Shottenkirk staff give me great advice, but they helped me solve the problem. They even emailed me to double check that everything was indeed taken care of. Aaron and the Shottenkirk staff sure didn’t have to help me, the problem honestly had nothing to do with them. But they helped me anyway because it was the right thing to do. Toyota almost lost my business forever, but Aaron and the Shottenkirk team helped make me a Shottenkirk buyer for life. I truly believe that Shottenkirk is a great company. New time you need a new vehicle, stop Shottenkirk and see Aaron and the rest of the team because they go the extra mile.

Great 👍 I'm happy. Thanks

Was in today 12/18 for 10,000 mile routine service. All went well. Friendly representatives!!

Excellent

Great purchase experience with Rick Mewes!

Excellent service! We love our new Camry Hybrid! Would recommend Shottenkirk to anyone shopping for a new vehicle!

Friendly staff and environment!!!

Timely and very professional most Definitely recommend them to anyone

Very polite and professional! Service work completed very quickly, exceeded expectations. Upfront with costs, very reasonable, and did not overcharge. Staff are very friendly!

The staff was very friendly and apologized for the wait.

I recently had a good experience purchasing a Truck at Shottenkirk Toyota. Jake was great to deal with. The delivery was the fastest and most streamlined as any I have ever experienced. I feel like they were willing to work with me to give the best deal possible . Thank you

We took our used vehicle back for repairs, approximately 2 weeks after purchase. They attempted to complete the repairs quickly but realized it would take longer. They gave us a loaner vehicle to use, while they kept our vehicle for repairs. While it took almost 3 weeks to complete the repair, we were satisfied with the finished repairs and the use of the loaner, while we waited. This was all completed with their guaranteed warranty, which they honored in full. Overall, the experience was satisfactory and met our expectations.

Very friendly and patient. I didn't feel rushed or pushed to make a decision.

Toyota care is a great vehicle investment. These guys are awesome

The service was quick and good. I arrived early for my appointment but they got me in anyway.

Great customer service every time!

Excellent Service. Candi does a great job throughout the entire process!

Shottenkirk Toyota, Has always got my back.!!! 😉👍🎈 Shortenkirk Toyota, has always treated me with respect, and it is always been a pleasure to meet and talk about my concern on my vehicle. From the front desk. All the way back to service center. I'm very pleased with the whole staff. Thank you, to each person whom works at Quincy llIinois Shottenkirk Toyota 👍🏼🌺🎈

Friendly and great service! Very attentive!

We had a very good experience at the dealership while getting our tire rotation was done in a very timely order and very professional