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We very much enjoyed our experience at Shottenkirk’s during our recent purchase. Their sales team was fun to work with and very helpful to answer our questions. We recommend Shottenkirk’s to all of our family and friends.

Dalton was the mechanic and did amazing work on our SUV!!!

Very friendly service! No pushy salesperson. Gave us time and space to talk things out. A very pleasant car buying experience. I would definitely buy from this dealership again. Thanks!!

Great salesman that are not pushy and listen to the customers and great prices based on vehicle value not greed

Shottenkirk Toyota in Quincy, they have been taking care of me and my Toyota's since 2000 and they do such a fabulous job there whether on the lot or in the shop that I will never purchase a Toyota from any other dealer! Tracy and Dallas Job are the best at what they do. Thank you so much.

Mike does an amazing job - always above and beyond!

Like the atmosphere didn't mind waiting

Everytime I come in for service the employees are very courteous and the time spent on the service is usually short. I am very satisfied with Shottenkirk Toyota.

Every 5000 miles I stop in for maintenance. Never problem scheduling it nor waiting for them to get done. Everyone is friendly and you can tell takes pride in their work. I actually enjoy having to wait cuz I bring work with me to do and the waiting room is a great space to work.

Very satisfied with both salesmen and service. Great overall experience trading in

Everyone was polite that I spoke with. The issue has not been resolved yet but that could fault on both sides. Hope to have it resolved soon.

Service department is great to deal with. They’re very courteous and get your work done as fast as I can.

They are always friendly.

Service was quick and very professional!

Every employee I crossed paths with greeted me with a smile. Several asked if there was anything they could do for me or told me to let them know if I needed anything. As for the servicing of my vehicle, everything was performed to my expectations. Well done everyone!!

Very friendly and patient. I didn't feel rushed or pushed to make a decision.

Took 83 minutes to rotate tires check fluids and tell me I need to update my Navigation?they usually do a much more efficient job to maintain my Venza. Most unpleasant experience yet was kind and courteous service reps.

Had the oil changed and got some estimates replaced burned out fog light bulb and did the repel service. Smells like new inside Great job 👍

My car was in for a tire rotation today. Went exactly as scheduled. Thanks Shottenkirk!

Came back for the third car and again always satisfied with the services by Shottenkirk quincy Sales and Finance team

Toyota care is a great vehicle investment. These guys are awesome

Came into their service department for a brake fluid exchange which I was communicated was a 20-minute process. After sitting in the lobby for one hour with no update being provided to me I go to inquire about what’s going on and am told they’re still about 15 minutes from done. After 15 minutes I again had to ask for an update and was told that it was not completed as the brakes did not pop back up as they would have expected. The desk employee did confirm the car was not worked on for approximately 45 minutes after the appointment time. When the problem did not resolve with the second flush, the desk employee was not able to answer questions asked about the issue and consistently said he didn’t know and “maybe” but when I suggested talking to the tech directly, that suggestion was ignored. Such a waste of time and money just to be told that there is another issue but don’t have time to figure out what it is. Maybe there would have been time if 45 minutes weren’t wasted without working on it!

I recently had a good experience purchasing a Truck at Shottenkirk Toyota. Jake was great to deal with. The delivery was the fastest and most streamlined as any I have ever experienced. I feel like they were willing to work with me to give the best deal possible . Thank you

Brought my truck in for a service on my coolant reservoir. Purchased an extended warranty that I though would cover any repairs on the vehicle for 5 years, 60k miles. Service department informed me that it was power train only and would not cover the repairs. Estimate included reservoir replacement, which is the main issue, a new radiator, thermostat, upper and lower hoses. Totalling almost $1900 in repair. They did offer to take $500 off if I did the repairs there. Looked online for replacement parts and they totalled about $650 for everything Shottenkirk had qouted. I know labor is expensive, but that is flat out ridiculous. Taking it to my normal mechanic for another opinion. The folks were kind enough, but and respectful when I picked up the vehicle, but I will not be doing any service there ever. I've purchased two vehicles in the past but will not be returning in the future, nor will I be recommending Shottenkirk to anyone. Very disappointed at the false advertising that was sold to us during the process. If you sell an extended warranty and claim it covers everything, ensure that it does when a customer brings in the vehicle for service. ***Update*** Still not impressed. Called back to verify the pricing for the repairs after receiving a couple qoutes from other shops. I was told, and given the estimate, that the repairs at Shottenkirk would total $1900. If I chose to do all the repairs there they would be willing to knock off $500. With that discount it would have made Shottenkirk the cheapest route. However, when I called Shottenkirk, I was told that the $500 was already taken off one of the service's, even though that's not how the text was worded, nor did it show that on the service estimate. Pretty shady dealings if you ask me. Before this instance I would have recommended Shottenkirk to anyone, but after this never again. I'm sure that there are plenty of good stories out there, but when it came down to this, it's been anything but good. You know what can be done to make it right, and you have my number. If you care to make it right y'all can contact me. Until then, I would steer clear from Shottenkirk Toyota.

The Tracy Job team was polite, helpful, and straight forward. They took good care of us and helped us get a used vehicle at a great price, could not have asked for a better experience. Thanks again Tracy, Dallas, and Josh.

Excellent service! We love our new Camry Hybrid! Would recommend Shottenkirk to anyone shopping for a new vehicle!

Rick mewes , Mike was great to work with, would highly suggest going to see them.

Very thorough

Always friendly love the Job team, know Tracy for years and always friendly and have done business with all vehicles with him.

Always helpful and informative

Great price! Great experience!

I was half an hour early, was informed of 1 customer in front of me, even so, my entire wait time was 45 minutes. Quick, quality work.

Best buying experience I've ever had jeanie the saleslady was the best to work with and Aaron the sales manager was right there the whole time making sure I had the best deal definitely will be back

Excellent 100% Great Hospitality. Recommend

As always, Dallas and the Job Team were outstanding took great care of us. We will keep returning to Shottenkirk Toyota in Quincy whenever we need to purchase a vehicle, and will gladly travel the 140 miles from our home to the dealership to be treated fairly and with respect.

Everyone very helpful and professional...

Excellent service every time start to finish.

Excellent Service. Candi does a great job throughout the entire process!

The staff was very friendly and apologized for the wait.

We took our used vehicle back for repairs, approximately 2 weeks after purchase. They attempted to complete the repairs quickly but realized it would take longer. They gave us a loaner vehicle to use, while they kept our vehicle for repairs. While it took almost 3 weeks to complete the repair, we were satisfied with the finished repairs and the use of the loaner, while we waited. This was all completed with their guaranteed warranty, which they honored in full. Overall, the experience was satisfactory and met our expectations.

Great customer service every time!

Shottenkirk Toyota, Has always got my back.!!! 😉👍🎈 Shortenkirk Toyota, has always treated me with respect, and it is always been a pleasure to meet and talk about my concern on my vehicle. From the front desk. All the way back to service center. I'm very pleased with the whole staff. Thank you, to each person whom works at Quincy llIinois Shottenkirk Toyota 👍🏼🌺🎈

Friendly and great service! Very attentive!

We had a very good experience at the dealership while getting our tire rotation was done in a very timely order and very professional

The service was quick and good. I arrived early for my appointment but they got me in anyway.

Great 👍 I'm happy. Thanks